Shipping Policy
1. Order Processing
1-3 business days. Orders after cut-off process next business day.
2. Shipping Destinations & Carriers
Contiguous US only. Carriers: USPS, UPS, FedEx.
3. Shipping Costs & Delivery Times
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Costs: Calculated at checkout. Free standard shipping on qualifying orders.
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Times: 5-10 business days (estimates, not guarantees).
4. Packaging
We take special care with fragile items:
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Vases: Individually wrapped in bubble wrap, foam padding, and sturdy boxes marked "Fragile."
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Ornaments: Wrapped with padding, boxed securely.
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Scented Candles: Boxed with foam inserts to prevent movement. Glass jars have extra protection.
5. Delivery & Issues
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Tracking: Provided via email.
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Address Accuracy: Customer responsible for correct address.
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Inspection: Check external box for damage immediately. For glass items, check carefully before accepting if possible.
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Missing Packages: If marked "delivered" but not received, check with neighbors/carrier first, then contact us.
6. Order Changes & Cancellations
Cancel/modify within 24 hours of placement. Orders shipped cannot be canceled